briskcrest Terms of Service

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Welcome to briskcrest. This agreement ("Terms") sets out the rules that apply when you visit, browse, or purchase from the briskcrest website, mobile platform, product catalog, and customer service channels. By using our platform or placing an order, you confirm that you accept these Terms and agree to comply with them.

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1. Acceptance of Terms

When you access or use any service offered by briskcrest, you confirm that you have reviewed these Terms, understand them, and consent to be legally bound by them together with every law and regulation that applies to your use. Should you disagree with any portion of these Terms, you must refrain from using our website and services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place an order on this website, you must be at least 18 years of age or have reached the age of legal majority where you reside.
• Prohibited Conduct: You agree to use our platform strictly for lawful, personal, and non-commercial purposes. You must not:
  • Carry out fraudulent transactions or submit orders that are false or unauthorized;
  • Deploy automated bots, scrapers, or similar tools to harvest product data or pricing without our permission;
  • Seek to undermine site security, data infrastructure, or other users' accounts;
  • Resell briskcrest products for commercial gain without our express written authorization.
• Account Security: You are responsible for keeping your account credentials confidential and for every activity that takes place under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Even so, typographical mistakes or stock discrepancies may occasionally arise.
• Price & Order Corrections: Where an obvious pricing or typographical error occurs, briskcrest may correct the mistake and amend or cancel any impacted orders before they are dispatched, returning the full amount charged to you.
• Perishable Goods: Fresh or perishable items may naturally show slight differences in weight, appearance, or ripeness. Allergen details are supplied for reference only; customers with severe allergies should carefully review the product packaging labels.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may limit order quantities or cancel orders that we suspect involve fraudulent activity or a breach of these Terms.
• Payment Processing: All payments are protected with SSL/TLS encryption and handled through payment gateways that comply with PCI-DSS standards. The full payment amount must be received before your order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must contact [email protected] within 1 hour of placing it. After an order has moved into dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content on briskcrest's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to briskcrest and is safeguarded by international copyright, trademark, and intellectual property laws. Reproduction or distribution without authorization is strictly prohibited.

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7. Limitation of Liability

To the fullest extent allowed by applicable law, briskcrest is not responsible for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. The maximum total liability we bear for any claim connected to a transaction will not exceed the amount you paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted under the laws of the State of Delaware, United States, without regard to conflict of law principles. Any dispute or claim connected to these Terms or your purchase must first be submitted to briskcrest's support team for informal resolution.

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9. Changes to These Terms

briskcrest may update or revise these Terms at any time. Significant changes will be announced by publishing the revised terms on our website. Your continued use of our website or services after any update constitutes acceptance of the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: briskcrest
• Customer Support Email: [email protected]
• Customer Support Phone: 13607213149
• Physical Business Address: 2800 NE 95th Circle, Vancouver, WA 98665, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST